We've compiled the most common questions from Brazilian users about registration, deposits, withdrawals, Sports Betting, casino, and more. If you don't find what you're looking for, our support team is available 24 hours a day.
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A 98br was built from the ground up for the Brazilian sports fan and bettor. It's not a generic platform with a translated interface — every detail was designed with Brazil in mind: the competitions fans follow, the payment methods that actually work here, support in Portuguese, and odds in BRL. That's why most of the questions that reach our support team are specific to the day-to-day experience of Brazilian users.
This FAQ page was built from real questions submitted to 98br over time. These aren't hypothetical questions — they're the real questions asked by users from São Paulo, Rio, the Northeast, the South, and all across Brazil before making a deposit, at the time of withdrawal, when trying to understand how the live casino works, or when they want to learn more about responsible gambling tools.
When you can't find the answer here, the next step is the live chat at 98br. Our support team responds in minutes — in Portuguese, no scripted responses, with someone who genuinely understands Sports Betting, Pix, and the ins and outs of the platform. If your issue needs more time to investigate (such as a pending withdrawal or a verification question), you'll receive a support ticket with a guaranteed response deadline.
For issues with Pix deposits, the support team at 98br can check the status in real time using the payment receipt. For delayed withdrawals, the team has access to the full transaction history and can explain the reason within minutes. For identity verification (KYC) matters, there is a dedicated flow that ensures you always get a response.
A 98br covers markets for all major domestic and international competitions. For the Brasileirão Série A, Copa do Brasil, and Libertadores, coverage is complete — every match, with odds available in advance and live betting open throughout games. Markets go well beyond the final result: corners, cards, goals by period, goalscorer, Asian and European handicap, both teams to score, and dozens of other options depending on the match.
For UFC and MMA, the 98br covers every card on the slate, including preliminary cards from smaller events. Markets include result, method of victory (knockout, submission, decision), round of finish, and round totals. With Brazil's deep roots in MMA and fighters like Alex Poatan, Amanda Nunes, and Ângelo Delgado representing the country at the highest level, this is one of the most active sections on the platform.
Crash games and slots round out the offering for players who want more than Sports Betting. The live casino at 98br operates 24 hours a day with Portuguese-speaking dealers — a meaningful difference for players who prefer to communicate in Portuguese during the game. Live roulette tables have a range of betting limits to accommodate both casual players betting from R$ 5.00 and more experienced bettors placing larger wagers.
Pix has transformed the way Brazilians handle digital payments. At 98br, and that's reflected in every deposit and withdrawal: Pix is the fastest, cheapest, and most convenient method available. No fees, no banking hours, no waiting. A user who wants to bet on a Flamengo match starting in 20 minutes can deposit now and have their balance ready in 15 seconds.
For withdrawals, Pix is also the fastest option. Verified accounts have withdrawals processed in up to 15 minutes — significantly faster than platforms that take days to process payouts. This timeline holds even on weekends and holidays, since Pix has no such restrictions.
The only Pix restriction at 98br is that the Pix key used must be registered under the same CPF as your account. This is a regulatory requirement, not an optional policy — it exists to ensure funds go to the account's legitimate holder and to prevent third-party fraud.
If you didn't find what you were looking for in the FAQ, our team is ready to help — in Portuguese, no runaround.
The information on this page is provided for reference purposes and may be updated. Always consult the Terms and Conditions and Privacy Policy of 98br for current terms and conditions. Sports betting and casino games involve the risk of financial loss — never bet more than you can afford to lose. Prohibited for users under 18. For questions not answered here, contact support via live chat or at contato@98br.best.
Betting is entertainment. Never bet amounts that put your essential expenses at risk. Deposit limit, loss limit, time-out, and self-exclusion tools are available free of charge in your account. CVV: call 188 (24/7, free). Prohibited for users under 18.